[BreachExchange] Small business IT support: Why you need it

[Audrey McNeil]

http://www.bmmagazine.co.uk/business/small-business-it-
support-why-you-need-it/

Its no secret technology is advancing at a truly devastating pace and
businesses, no matter the size, normally rely on some form of tech in one
way or another.

This reliance on technology being so pivotal to so many businesses also
calls upon someone to be readily available to maintain and troubleshoot
should things go pear shaped. Enter – IT Support.

IT Support sentiment in small businesses seems to somewhat lack enthusiasm
with the common objection being affordability– my rebuttal to small
businesses is this, how can you notafford IT support?

Tech is notoriously unreliable

Reading this, I imagine you’re probably thinking back to tech issues that
you’ve encountered in the past as you’ve embarked on your journey from DIY
start-up into a nicely flourishing small business. In this moment I’m
pretty sure we can all share the same sentiment; technology is notoriously
unreliable.

With this said, let’s look at a few reasons why a small business needsor at
the very least shouldconsider either hiring someone in-house, or calling on
an outside company for assistance.

Think of Productivity

Let’s face it; we can all think of better things we can be doing with our
working day than spending hours try to fix a technical issue or maintaining
in-house systems. Maybe your computer keeps restarting, maybe you’ve
stumbled across a virus that can’t be cleaned with your standard virus
software, whatever the issue is, this is fundamentally time spent on other
things that could be spent on your business.

Growing your business, seizing opportunities and networking are just a few
things where your time could’ve been placed had you made the crucial
decision to hire an IT support business. Being able to channel your energy
into the business rather than fighting with routers and battling viruses
just speaks volumes to productivity and inevitably, your bottom line.

Lets Talk Cyber Security

With data leaks, hacks, stolen personal information and various other tech
related instances making recent headlines, your tech security is now more
important than ever.

Hackers and the like prey on smaller businesses thinking that they probably
haven’t imposed tough enough security measures to their networks or their
data – and being hacked can be an extremely devastating ordeal.



No matter what the size of the business, Cyber Security should be, without
doubt, central to your mind-set when it comes to the daily running of your
small business – and the fact is, hackers are getting smarter and indeed, a
lot more malicious.

Taking the decision to have an IT Support company cover you in this respect
will give you peace of mind and will also ensure that things are kept safe.
Most businesses carry sensitive data and each has a responsibility to it’s
customers and employees to carry out due diligence to ensure that their
data is keptsafe.

Experts Can Make Recommendations

Finally, something that I personally have found in my experiences dealing
with tech support companies is their ability to educate me on things we
could do to improve our IT infrastructure & processes.

Reputable IT support companies will make recommendations on making your
technology work better for youand this could be extremely profitable in the
long-run.

At a time where technology is evolving so rapidly, it’s tough to keep up
with everything and it pays to have someone on your team with their fingers
constantly on the technology pulse.

In short, IT Support pays, no matter what the size of your company and
should not be viewed as an option, but indeed viewed as a business
necessity.
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