[BreachExchange] Mental Health Partners Notifies Clients and Employees of Data Security Incident

[Destry Winant]

https://www.prnewswire.com/news-releases/mental-health-partners-notifies-clients-and-employees-of-data-security-incident-301116631.html

LAFAYETTE, Colo., Aug. 21, 2020 /PRNewswire/ -- Mental Health Partners
(also known as "Mental Health Center of Boulder County Inc. dba Mental
Health Partners" and commonly referred to as MHP) discovered a data
security incident that may have involved the personal information of
certain of its clients and employees. MHP has sent notification to the
potentially impacted individuals to notify them about this incident
and to provide complimentary credit monitoring services to them.

In late March of 2020, MHP learned of unusual activity pertaining to
one employee email account. Upon discovering this activity, MHP
immediately began an investigation and took steps to secure all MHP
employee email accounts. MHP also engaged an independent forensics
firm to assist with the investigation. On July 22, 2020, MHP learned
that the personal information of some MHP clients and current and
former employees may have been accessed or taken during the incident.
The information involved may have included names; dates of birth;
Social Security numbers; driver's license or state identification card
numbers; passport numbers; financial account information; medical
record numbers; medical treatment information, including symptom,
diagnosis, treatment, medication, and doctor information; and/or
health insurance information.

While MHP is not aware of the misuse of any information impacted by
this incident, MHP has sent notification letters to potentially
impacted individuals notifying them about the incident, offering
complimentary credit monitoring services, and providing information
about steps they can take to protect their personal information. In
addition, MHP has updated its internal procedures and added additional
safeguards to minimize the chance that an incident like this could
occur in the future.

MHP deeply regrets any concern or inconvenience this issue may have
caused and is taking affirmative steps based on the findings of the
investigation to prevent a similar event from occurring in the future,
including working with leading cybersecurity experts to enhance the
security of its digital environment. MHP has also established a
toll-free call center to answer questions about the incident and to
help the affected persons enroll in the complimentary credit
monitoring services. The call center is available Monday through
Friday from 7:00 a.m. to 7:00 p.m. Mountain Standard Time and can be
reached at (833) 573-0856.