[BreachExchange] Mint Mobile hit by a data breach after numbers ported, data accessed

Sophia Kingsbury sophia.kingsbury at riskbasedsecurity.com
Mon Jul 12 12:31:02 EDT 2021


https://www.bleepingcomputer.com/news/security/mint-mobile-hit-by-a-data-breach-after-numbers-ported-data-accessed/

Mint Mobile has disclosed a data breach after an unauthorized person gained
access to subscribers' account information and ported phone numbers to
another carrier.

According to the data breach notification email sent to affected
subscribers this weekend, between June 8th and June 10th, a threat actor
ported the phone numbers for a "small" number of Mint Mobile subscribers to
another carrier without authorization.

In addition to the ported number, Mint Mobile disclosed that an
unauthorized person also potentially accessed subscribers' personal
information, including call history, names, addresses, emails, and
passwords.

"Between June 8, 2021 and June 10, 2021, a very small number of Mint Mobile
subscribers' phone numbers, including yours, were temporarily ported to
another carrier without permission," Mint Mobile disclosed.

"While we immediately took steps to reverse the process and restore your
service, an unauthorized individual potentially gained access to some of
your information, which may have included your name, address, telephone
number, email address, password, bill amount, international call detail
information, telephone number, account number, and subscription features."

While Mint Mobile has not said how the threat actor gained access to
subscribers' information, based on the accessed data, it is likely that
hackers hacked user accounts or compromised a Mint Mobile application used
to manage customers.

As the threat actors may have gained access to your Mint Mobile password,
it is strongly advised that you change your password on your account.

Furthermore, threat actors could have used the ported number additional
attacks, such as phishing, or to gain access to 2-factor authentication
codes sent via text message.

Due to this, Mint Mobile is warning affected users to "protect other
accounts that use your phone number for validation purposes and to reset
account passwords."

USCellular disclosed a similar attack in January after threat actors
scammed employees into downloading software that provided remote access to
the company's devices.

Using this remote access, the hackers used customer relationship management
(CRM) software to access subscriber's personal information and port their
numbers.

BleepingComputer has reached out to Mint Mobile for more information but
has not heard back as of yet.
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