[BreachExchange] Mise En Place Restaurant Services, Inc. Notifies Clients, Individuals Following Cyberattack

Inga Goddijn inga at riskbasedsecurity.com
Sun Apr 15 13:07:45 EDT 2018


https://www.bizjournals.com/sanjose/prnewswire/press_releases/California/2018/04/13/SF65609

Mise En Place Restaurant Services, Inc. ("MEP") announced today that it was
subject to a ransomware attack, which may have potentially exposed some
information of clients and individuals. At this time, MEP has no evidence
that any business or personal information has been accessed or used
inappropriately.

*What Happened?*

On March 15, 2018, MEP discovered that part of its network was potentially
subject to a ransomware attack. MEP immediately contacted its IT
consultant, who began an investigation into the matter. Additionally, MEP
hired a specialized, third-party, forensic IT firm to investigate and
changed all network passwords. The specialized forensic IT firm has
concluded its investigation and determined that there was unauthorized
access to MEP's server between March 6, 2018 and March 15, 2018.

*What Information Was Involved?*

The information may have included: full name; address; Social Security or
Federal Identification Number; passport, driver's license, or resident card
number; bank account and routing number; and the login information for a
bank account, insurance or vendors, if provided to MEP. Each
individual/entity may have been impacted differently. If you believe your
information may have been maintained by MEP but you did not receive a
written notice, please call 1-888-292-8414.

*What We Are Doing.*

In addition to the steps immediately taken in response to this event, MEP
remains vigilant in its efforts to protect confidential information and has
already implemented additional safeguards to help prevent additional
cyber-attacks. Further, MEP has notified the FBI, all applicable state
agencies, and the three credit reporting bureaus.

While MEP has no indication that any personal information has been accessed
or used inappropriately, as an added precaution, MEP is also providing
potentially impacted individuals with credit monitoring and an insurance
reimbursement policy.

*What You Can Do.*

MEP recommends those potentially impacted take following steps:

   1. Establish and monitor free 90-day fraud alerts with the three credit
   reporting bureaus: Equifax (1-888-766-0008; P.O. Box 740241,
Atlanta, GA 30374),
   Experian (1-888-397-3742; P.O. Box 4500, Allen, TX 75013), and
   TransUnion (1-800-680-7289; P.O. Box 2000, Chester, PA 19022-2000).
   2. Consider placing a credit freeze, which will make it more difficult
   for someone to open a new account.  For more information:
   https://www.consumer.ftc.gov/articles/0497-credit-freeze-faqs
   3. If you become a victim or suspect identity theft, file a complaint
   with the Federal Trade Commission at https://identitytheft.gov and law
   enforcement.  The FTC also provides detailed and specific information about
   identity theft on their website, which we recommend be reviewed.

Lastly, obtain a free credit report every year from the three credit
bureaus at  www.annualcreditreport.com and one year of complimentary credit
monitoring and identity theft insurance has been purchased for you should
you be potentially affected.

*For More Information.*

If you have questions or need additional information, please call toll free
number 1-888-292-8414, Monday through Friday, from 5 A.M. to 5 P.M. PST.
You may also write MEP at 1639 11th Street, Suite 107, Santa Monica, CA
90404.
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