[BreachExchange] Reframing Cybersecurity As A Business Enabler

Audrey McNeil audrey at riskbasedsecurity.com
Wed Apr 18 20:40:13 EDT 2018


https://channels.theinnovationenterprise.com/articles/reframing-
cybersecurity-as-a-business-enabler

Innovation is vital to remaining competitive in the digital economy, yet
cybersecurity risk is often viewed as an inhibitor to these efforts. With
the growing number of security breaches and the magnitude of their
consequences, it is easy to see why organizations are apprehensive to
implement new technologies into their operations and offerings. The reality
is that the threat of a potential attack is a constant.

And the threat is only getting bigger. There were more than 5,000 publicly
disclosed data breaches in 2017 with 7.8 billion records exposed, according
to Risk Based Security. That makes last year the worst ever in terms of
frequency and severity of cyber-attacks. More than 20,000 vulnerabilities
were discovered last year, making 2017 also a record year for
vulnerabilities.

Though the threat is real, instead of viewing cybersecurity in terms of
risk, organizations should approach cybersecurity as a business enabler. By
building cybersecurity into the foundation of their business strategy,
organizations will be able to support business agility, facilitate
organizational operations and develop consumer loyalty.

3 ways security enables business growth

1. Security supports business agility

Digital transformation has created an environment of intense competition.
Agile organizations can get the upper hand by using cutting-edge
technologies to create new products and services, provide better customer
experiences and more. A recent study by the Global Center for Digital
Business Transformation predicts that four out of ten leaders in each
industry will be displaced by digital disruption within the next five
years.

This means there’s no time to lose. However, digital transformation
requires a strong cybersecurity posture. Businesses that curtail innovation
over security concerns will be unable to innovate fast enough to stay
competitive. One survey of C-level executives revealed that 69% of those
surveyed said digitization is 'very important' to their company’s current
growth strategy. 64% also recognized that cybersecurity is a 'significant'
driver of the success of digital products, services, and business models.
Yet, 71% of the surveyed executives said that worries about cybersecurity
are hindering innovation in their organizations.

By creating a strong cybersecurity stance, businesses will be able to
confidently drive digital transformation and capture new growth
opportunities. The aforementioned survey found that respondents who
strongly committed to growth through digital business models and offerings,
with cybersecurity as a critical foundation, have higher confidence in
securing key digital capabilities, making them more willing to pursue
digital offerings, accelerating innovation and time to market.

2. Security facilitates business productivity

A successful cyber-attack can result in lack of access to systems for both
employees and customers, ultimately disrupting business productivity. For
example, downtime and system recovery from a ransomware attack can cost
businesses and their customers weeks and sometimes months of productivity.
The cost in lost productivity of last year’s WannaCry ransomware attack
alone was estimated at $4 billion.

Among leaders of organizations using robotics or automation, 40% ranked
disruption of operations or manufacturing as the biggest potential
consequence of a cyber-attack, while 29% pointed to physical property
damage. This is not merely theoretical concern; last year’s Petya
cyber-attack disrupted business operations around the world.

Instituting strong security measures enables organizations to operate
without being compromised or slowed down. Companies that invest in cyber
resilience will be better able to sustain operations and performance – a
definite competitive advantage over those caught unprepared by an attack.

3. Security develops customer loyalty

As in any industry, long-term product adoption and business growth strongly
depend on consumer trust. If the buying public doesn’t believe that IoT
devices are safe, for instance, that entire market segment is unlikely to
thrive. Consumers value businesses with a trusted track record and
commitment to protecting customer information. Through developing a
reputation for safeguarding sensitive information and providing
transparency to customers, businesses can improve brand loyalty while also
gaining new customers.

PricewaterhouseCoopers’ 21st Global CEO Survey found that 87% of global
CEOs say they are investing in cybersecurity to build trust with customers.
81% say they are creating transparency in the usage and storage of data.
Unfortunately, less than half of CEOs say they are taking these actions 'to
a large extent.' These laggards are missing an opportunity to differentiate
themselves as trustworthy providers of goods and services and as excellent
stewards of customer data.

Get positioned for success

Business opportunities have never been greater – and neither have the
risks. A robust cybersecurity posture is no longer merely part of the cost
of doing business; it determines whether a company will remain in business.
A sound cybersecurity strategy engenders both innovation and customer
trust, both essential for growth. It also keeps the operational wheels of
business rolling. The old way of thinking of cybersecurity purely in terms
of risk is outdated; cybersecurity is a business enabler and needs to be a
key part of the strategy.
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