[BreachExchange] PrimoHoagies Notifies Customers of Data Security Incident

[Destry Winant]

https://www.bakercityherald.com/coronavirus/national/primohoagies-notifies-customers-of-data-security-incident/article_2503a17c-a7cb-51df-a468-b25fb6b66938.html

WESTVILLE, N.J., April 17, 2020 /PRNewswire/ -- PrimoHoagies
Franchising, Inc. ("PrimoHoagies" or the "Company") announced today
that it had suffered a data security incident, enabling unauthorized
parties to access payment card information.  Immediately upon
discovering this, PrimoHoagies worked with industry-leading
cybersecurity firms to assist with an investigation.  The Company also
contacted payment card brands so steps could be taken to prevent
fraudulent activity on any affected cards.  In addition, the Company
notified law enforcement about this criminal activity and will
continue to provide whatever cooperation is necessary to hold the
malicious actors accountable.

PrimoHoagies has been working closely with cybersecurity experts and
the payment card brands to protect its customers' payment cards.  The
incident was limited to payment cards used for online purchases only
and did not impact cards used for in-store purchases.  The issue has
since been resolved.  PrimoHoagies has also adjusted the payment
platform.

Based on the Company's investigation, it appears that payment cards
used by customers for online purchases between July 15, 2019 and
February 18, 2020 may be involved. The affected payment card
information may have included names, addresses, payment card numbers,
expiration dates, and security codes.

PrimoHoagies encourages customers to carefully review and monitor
their payment card account statements.  If a customer believes his or
her payment card may have been affected, the customer should
immediately contact his or her bank or card issuer.  PrimoHoagies has
notified payment card networks so that they can coordinate with card
issuing banks to monitor for fraudulent activity on cards used during
the identified timeframe.  PrimoHoagies is offering complimentary
identity protection and credit monitoring services for its customers.
Further information for customers including how to enroll in these
free services can be found at the PrimoHoagies website at
https://www.primohoagies.com/orders/important-privacy-notice.php or by
calling its dedicated call center at 1-833-979-2218, Monday through
Friday (except holidays) between 9am - 9pm Eastern Time.